Why shop in Ordino Arcalís?
- Reliable website
Shop direct on our online channels without intermediaries. Furthermore, we have a connection that guarantees the secure transfer of your personal details and financial transactions during your online shopping process.
You’ll be able to benefit from exclusive promotions you won’t find with other agents.
- Have your passes delivered to your accommodation
If you buy one of our accommodation and pass packages at least 24 hours in advance, we will have your passes delivered to your hotel so that you don’t need to collect them from the ticket office. If your purchase does not include accommodation, you can collect your passes at our express ticket offices located at the different access points.
- Customer service seven days a week
In the case of any queries or incidents, you can contact our agents at the Booking Center 7 days a week. Monday to Friday from 9 am to 7 pm. Saturday from 9 am to 6 pm, and Sundays from 9 am to 5 pm.
- Direct sales channel
Book your skiing classes, either private or group, or the Top Class service, with no intermediaries. You will also find exclusive services that no one else offers.
Directly book your business trips, events or incentives organized according to your specifications by our sales team.
- Exclusive benefits with your Season Pass
We will send your pass to your home, and we also offer you the option to spread out the payments and a ski guarantee, as well as discounts inside and outside the resort. In addition, if you renew your annual pass, you will receive a 5% discount.
Unlike on other channels, on our website you can buy passes for one or more days without having to book accommodation.
- Bespoke holidays
You can tailor your holiday to your own specifications with all the services you require: ski passes, equipment hire, meals, activities, etc.
- Flexible cancellation charges
If you notify us at least 24 hours beforehand, you can cancel any resort services you've booked without incurring any cancellation charges.