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My GrandSki

My GrandSki is your unique ID for Grandvalira Resorts that gives you centralised access to all our online services.

What is My GrandSki used for?

Your My GrandSki username gives you centralised access to all our online services. You can:

  • Access the resort’s Wi-Fi.
  • Purchase ski passes, skiing lessons, adventure activities, meals, etc.
  • Make use of all of the Grandvalira Resorts app’s features, such as track registration, promotions, challenges, statistics, rankings, geolocated photos, and more.
  • Sign up for our newsletter.
  • View and modify your contact details.
  • Receive booking and payment confirmations by email.

How do I set up my account?

Setting up an account is quick and easy. All you need to do is submit your personal details and provide a valid email address via any of our online channels:

If you prefer, you can also set up a My GrandSki account using your Facebook profile.

How do I know if I already have a My GrandSki account?

You will already have a My GrandSki account if you:

  • Have purchased a season Andorra Pass, a season Nord Pass or Ski Pass Plus+ (whether this season or in previous seasons) you will also be able to access other features we are in the process of developing.
  • Have completed an online purchase at any time.
  • Have signed up for our newsletter.
  • Have signed up with the Grandvalira Resorts app.
  • Have logged on to the resort’s Wi-Fi network.

What happens if I meet two or more of these conditions?

If you used the same email address in each instance, you will already have a unique My GrandSki account. However, if you used different email addresses, we recommend that you always access the service using the same email address, so that all of your information can be centralised.


 

When will I use My GrandSki?

Every time you access one of our online channels, you will be asked for your username and password in order to login.