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  • Can I hire ski clothing?

     Although Grandvalira does not have its own hire shops, we recommend Viladomat Hortell shop, which do offer ski clothing hire.

  • Can I order food in advance?
    Yes, we offer express menu options (sandwich, crisps and drink). This menu optio can only be purchased online. They cannot be purchased at the resort’s restaurants.
  • Can I organise my own snowshoeing excursion?

    To access the marked routes within the area encompassing the ski resorts, you must have a mountain pass. For more information, please click on the following link.

  • Can I pick up my ski pass at the hotel?

    If you choose one of our hotel + ski packages, the passes and other services you have purchased will be placed in an envelope addressed to you and left at your accommodation. (Only available for bookings made at least 24 hours in advance and on working days.) This service is not available for bookings in which the first ski day is the same as the arrival day at the accommodation. In such cases, you will need to collect your pass from any of the ticket offices in our resort.

  • Can I purchase ski insurance if I have already used my season pass?
    Ski insurance must be purchased with your season pass or, in all cases, before you ski for the first time. Insurance cannot be added or remove once your Ski Pass has been used. You can check the coverage at: creandvida  
    Remember, you can also take out ski insurance with the season Mountain Pass. 
  • Can I reach it by bicycle?

    You can reach the La Coma area by road. Bicycles are not allowed on the Creussans chairlift.

  • Can I reuse the extracurricular, university or companion ski pass from the 2023/24 season?
    Yes, all new forfets during the 2023/24 season. These supports will be reusable for future seasons.
  • Can I start group lessons any day of the week?

    The group lessons that are for 3, 4 or 5 days start on Mondays, and the ones that are for 2 days start on Saturdays. It is not possible to start on another day of the week, except on 27 December, when there is a special start date for the classes that are for 3, 4 or 5 days.

  • Can I take out the skiing insurance once I've used the Ski Pass Plus+?
    Skiing insurance must be taken when the Ski Pass Plus+ is purchased, or at the latest, before the first time you ski. Once the Ski Pass Plus+ has been used insurance cannot be added to it.
    If you didn’t add the insurance during the online purchasing process, you can still do it when you go to the ticket offices to pick up your Ski Pass Plus+, making sure to request it before your Ski Pass Plus+ is printed. If your Ski Pass Plus+ has already been printed, you will only be able to purchase insurance for the whole season (€64).

     You can check the insurance details at https://creanvida.ad/ . The Ski Pass Plus+ does not include the weather guarantee.
     
  • Can I use my 24/25 winter season pass invitation during the 2025 summer season?

    Yes, if you had an Andorra Pass or Nord Pass season pass in the 2024/2025 season and you did not use it, you can use it during the 2025 summer season and go to any ticket office of the resort to request it.