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  • Can I take out the skiing insurance once I've used the Ski Pass Plus+?
    Skiing insurance must be taken when the Ski Pass Plus+ is purchased, or at the latest, before the first time you ski. Once the Ski Pass Plus+ has been used insurance cannot be added to it.
    If you didn’t add the insurance during the online purchasing process, you can still do it when you go to the ticket offices to pick up your Ski Pass Plus+, making sure to request it before your Ski Pass Plus+ is printed. If your Ski Pass Plus+ has already been printed, you will only be able to purchase insurance for the whole season (€64).

     You can check the insurance details at https://creanvida.ad/ . The Ski Pass Plus+ does not include the weather guarantee.
     
  • Can I use my 24/25 winter season pass invitation during the 2025 summer season?

    Yes, if you had an Andorra Pass or Nord Pass season pass in the 2024/2025 season and you did not use it, you can use it during the 2025 summer season and go to any ticket office of the resort to request it.

  • Can I use the cable cars if I’m pregnant?

    It is important to note that, in general, using the cable car does not pose any risks to pregnant women. However, as with any activity, it is essential that you listen to the guidelines and recommendations of your doctor.

  • Can I use the invitations I was unable to use in the 2024-25 season for the 2025-26 season?
    No, invitations expire with their season of validity, including summer.
  • Can I use the ski pass I bought during the winter season 2024/25, to the ski lifts enabled during the summer season 2025?

    Users who are holders of an Andorra Pass, Nord Pass or Mountain Pass purchased during the winter season 2024/25, can access the Grandvalira Resorts ski lifts during the summer season 2025 to the Grandvalira, Pal sectors.


  • Can I visit the Tristaina lakes?

    Yes, the route starts at La Coma (car park), which can be reached on the Tristaina cable car. Before this cable car starts operating (7 June), you can reach La Coma by car or on foot. The route on foot starts there.

  • Do I need a pass for the adventure activities?
    Yes, you need to have a pass because the activity centre is not at the foot of the slopes; it is accessed via the Tristaina cable car. If you purchase one of our activity packages, the pass is included.
  • Do I need to book a table for the restaurants?
    There is no need to book for the fast food restaurants. However, we recommend booking ahead for the La Coma restaurant. Book a table.
  • Do staff from other resorts get any discounts?
    Yes, they get a 20% discount on the price of the pass. To get this discount, go to any of our ticket offices and present your white HR card (the original, not a copy). This discount is not available for online bookings.
  • Do the adventure activities include insurance?
    No, the price of the activities does not include insurance. However, you can take out insurance during the purchase process, or at our activity centres. This insurance only covers the activities that take place within the ski area.